Contact Cousins Subs Customer Service
Cousins Subs Phone Numbers and Emails
Toll-Free Number:
-
(800) 238-9736
Customer Service:
-
(262) 253-7700
Investors/ Franchasing:
-
(262) 250-2836
Media:
-
(262) 250-2802
Cousins Subs Emails:
Customer Service
Events/ Guest Relations
Media
Contact Information
Cousins Subs Website:
Cousins Subs Help Center:
Corporate Office Address:
Cousins Submarines Inc.
N83 W13400 Leon Rd.
Menomonee Falls,
Wisconsin
53051
United States
Fax:
(262) 253-7710
How Good is Cousins Subs's Customer Service?
Summary of Cousins Subs Customer Service Calls
165
TOTAL
CALLS
CALLS
01:08
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cousins Subs?
Staff Question:
- “Customer service issue”
- “Rude Service”
- “Manager was very rude”
Request for Information Question:
- “Need help with gift card”
- “Checking card balance”
- “Rewards question”
Employment Question:
- “W-2”
- “W2”
- “, to let them know what a lousy job they did on making the sandwich and throwing it together literally. Look like it had been dropped on the floor I have gotten no response back from them”
Shipping and Delivery Question:
- “Order never received”
- “Trying to get reimbursed delivery charge because of app glitch”
- “Didn't receive my food want money back”
Refund Question:
- “Full refund”
- “Never got refund”
Payments and Charges Question:
- “Triple charged me”
- “Overcharge”
- “I was charged twice and order nevergot delivered. Had to pick up myself.Askef for fresh sandwiches and didn't get them.Double cheesesteak cold and ham and cheese warm”
Product/ Service Question:
- “Can't access the app”
- “Bad food”
- “Very dissatified with the quality of the food. Been enjoying your subs forever. We live in AZ part time and went out of our way to find a shop. Little by little they all closed. Couldn't wate to get back to WI. to enjoy again. Very dissatified.1/4 of”
Activation/ Cancellation Question:
- “Order was canceled on March 5th never received money ba”
- “Order was canceled”
Account Question:
- “Reset ID and Password”
- “I can't get in my account”
Cards Question:
- “Employee stole my card”
- “Gift card not working”
Other Question:
- “I received a free sub on my app. Supposedly a 100 points wen i already had 393 points and once i received the free sub they took all of my points away and i'm very upset. The next time that i go to cousins I'll get a 20 pack free.”
- “Online”
- “Complaint on store”
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Cousins Subs