Cousins Subs Phone Numbers and Emails

Toll-Free Number:

  • (800) 238-9736
Send Message

Customer Service:

  • (262) 253-7700

Investors/ Franchasing:

  • (262) 250-2836

Media:

  • (262) 250-2802

Cousins Subs Emails:

Customer Service
Events/ Guest Relations
Media
Is this your business?
PissedConsumer Club

Contact Information

Cousins Subs Website:

Cousins Subs Help Center:

Corporate Office Address:

Cousins Submarines Inc.
N83 W13400 Leon Rd.
Menomonee Falls, Wisconsin 53051
United States

Fax:

(262) 253-7710

Cousins Subs Rating Based on 45 Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Price Affordability
Location

Rating stats

Rating trend

How Good is Cousins Subs's Customer Service?

Kyle F Vfq
Kyle F Vfq
Feels Neutral | Dec 09, 2023

Not sure they haven’t contacted me yet

Read full quote
Jayshaun Wmq
Jayshaun Wmq
Feels Neutral | Nov 03, 2023

None existent.

Read full quote
Blonnie Nrk
Blonnie Nrk
Feels Satisfied | Dec 14, 2022

Very surprised the issue with my sub card was resolved.

Read full quote

Summary of Cousins Subs Customer Service Calls

165 TOTAL
CALLS
01:08 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cousins Subs?

Staff Question:

  • “Customer service issue”
  • “Rude Service”
  • “Manager was very rude”

Request for Information Question:

  • “Need help with gift card”
  • “Checking card balance”
  • “Rewards question”

Employment Question:

  • “W-2”
  • “W2”
  • “, to let them know what a lousy job they did on making the sandwich and throwing it together literally. Look like it had been dropped on the floor I have gotten no response back from them”

Shipping and Delivery Question:

  • “Order never received”
  • “Trying to get reimbursed delivery charge because of app glitch”
  • “Didn't receive my food want money back”

Refund Question:

  • “Full refund”
  • “Never got refund”

Payments and Charges Question:

  • “Triple charged me”
  • “Overcharge”
  • “I was charged twice and order nevergot delivered. Had to pick up myself.Askef for fresh sandwiches and didn't get them.Double cheesesteak cold and ham and cheese warm”

Product/ Service Question:

  • “Can't access the app”
  • “Bad food”
  • “Very dissatified with the quality of the food. Been enjoying your subs forever. We live in AZ part time and went out of our way to find a shop. Little by little they all closed. Couldn't wate to get back to WI. to enjoy again. Very dissatified.1/4 of”

Activation/ Cancellation Question:

  • “Order was canceled on March 5th never received money ba”
  • “Order was canceled”

Account Question:

  • “Reset ID and Password”
  • “I can't get in my account”

Cards Question:

  • “Employee stole my card”
  • “Gift card not working”

Other Question:

  • “I received a free sub on my app. Supposedly a 100 points wen i already had 393 points and once i received the free sub they took all of my points away and i'm very upset. The next time that i go to cousins I'll get a 20 pack free.”
  • “Online”
  • “Complaint on store”

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